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CRM implementation roadmap_microsoft

CRM, an essential software for your business I 12 steps for a successful CRM implementation

Approximately 90% of companies with over 10 employees use a CRM software. Thinking that your business can perform and evolve without an efficient CRM system, is no longer a viable approach. In fact, it's counterproductive and can significantly affect the overall health of your business. In this context, Microsoft’s Dynamics...

Microsoft Fabric

Microsoft Fabric: key components, benefits and challenges

Microsoft Fabric stands out with simplicity. Microsoft’s teams created a software model, which can diminish the time you spend on understanding data processes, insight and analysis. There’s no longer a need to remember how licensing of Azure Synapsis works together with Azure data and Power BI. Fabric makes it simple....

Dynamics 365 Wave 2

Dynamics 365 Wave 2 – February updates

Dynamics 365 Wave 2 has a new series of updates for February, for applications such as Marketing, Sales, Service, Finance or Customer Insights. Dynamics 365 Wave 2 provides a collection of updates that occur almost every month, from October 2022 until March 2023. In the last article, we offered a...

Industry 4.0

Dynamics 365 and Industry 4.0

With industry 4.0 step up your game by enhancing and distributing products, through the integration of new technologies, for manufacturing. Collect and analyze data, increase automation, self-optimization and higher levels of responsiveness to customers.  Microsoft Dynamics 365 is a set of cloud-based applications that comprise CRM (customer relationship management), ERP...

Dynamics 365 Wave 2

Dynamics 365 Wave 2 – January updates

Dynamic 365 Wave 2 January updates bring groundbreaking capabilities to reconstruct your company with. Plan, analyze and optimize your transformation by prioritizing your progress with the right tools for Marketing, Sales and Customer Insights Check out our article about the first round of features put forward to you with the release...

Mail Validation

Email Validation

Dynamics 365 Sales offers a new feature, about mail validation, that will reduce email bounce rates and improve engagement by removing invalid email addresses from your lead records.  You can’t benefit from this feature if you: • Don’t own a license ( Dynamics 365 Sales Enterprise, Dynamics 365 Sales Premium...

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Dynamics 365 Release Wave 1 : Exciting features to look forward to in 2022

April is just around the corner, and with it comes a host of new and exciting features from Microsoft for their Dynamics 365 Suite. The first of Microsoft's famous “Release Waves” for this year is set to begin in April, and while some features have been available for testing since...

people discussing CRM implementation

10 Key Aspects to consider for a successful Dynamics CRM Implementation

There are several factors that can determine if a Dynamics CRM implementation will be successful or not. From resource allocation to automatic tools and stakeholder implication, implementing Dynamics 365 and Dynamics CRM solutions seems to be a complex puzzle of factors that influence the quality of the final product. In...

How to migrate Dynamics CRM to Dynamics 365 ( in 10 steps or more)

Migrating Dynamics CRM to the cloud is not a new topic for us. In the past, we have analyzed the advantages and disadvantages of such a migration, in order to encourage businesses to make informed decisions about the systems they use and through which departments operate. Considering that a well-informed...

women with bags smiling

Orchestrating CX with Dynamics 365 Marketing

2 November 2021 | by Radu Mitrea, Marketing Manager As the pandemic forced the world into a Hyper-Digitalization era, enterprises and businesses are forced to adopt agile CX (Customer Experience) strategies in order to keep up with a select few market leaders and remain profitable. Customer expectations regarding great experiences...

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Dynamics Intelligent Order Management – Stay ahead of your growing E-commerce needs

A new way of managing your order lifecycle The COVID-19 Pandemic that has hit the world in 2020 has brought forth a new era in regards to online retail and after-purchase experiences, creating an ever-increasing need for fast delivery and a seamless buying experience. This makes entering any retail market,...