When it comes to CRM, two major players dominate the conversation: Microsoft Dynamics 365 and Salesforce. Both offer powerful features for sales, customer service, and marketing, but they differ significantly in architecture, deployment flexibility, UI, and ecosystem integration. While Dynamics 365 seamlessly blends CRM and ERP within the Microsoft stack,...
When it comes to CRM, two major players dominate the conversation: Microsoft Dynamics 365 and Salesforce. Both offer powerful features for sales, customer service, and marketing, but they differ significantly in architecture, deployment flexibility, UI, and ecosystem integration. While Dynamics 365 seamlessly blends CRM and ERP within the Microsoft stack,...
If you’re in the business world, you’re likely familiar with CRM and ERP. Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) are crucial software solutions for businesses of all kinds. Although they can be used separately or together, it’s important to recognize that they serve distinct purposes. When it...
We’ll start by saying it straightforward: when searching for CRM or ERP software for your business, make sure to choose a Microsoft solution and find a certified Microsoft Partner to navigate this complex journey. Collaborating with a strategic partner benefits you in many ways, and the new designations help you...
If you’re a proactive entrepreneur, a key aspect of your vision should be growth and ongoing development. In this digital era, your growth should be supported by the technologies, platforms, and tools you use to streamline your business operations. In other words, your digital infrastructure should support your growth and...
Approximately 90% of companies with over 10 employees use a CRM software. Thinking that your business can perform and evolve without an efficient CRM system, is no longer a viable approach. In fact, it's counterproductive and can significantly affect the overall health of your business. In this context, Microsoft’s Dynamics...
Microsoft Fabric stands out with simplicity. Microsoft’s teams created a software model, which can diminish the time you spend on understanding data processes, insight and analysis. There’s no longer a need to remember how licensing of Azure Synapsis works together with Azure data and Power BI. Fabric makes it simple....
Dynamics 365 Wave 2 has a new series of updates for February, for applications such as Marketing, Sales, Service, Finance or Customer Insights. Dynamics 365 Wave 2 provides a collection of updates that occur almost every month, from October 2022 until March 2023. In the last article, we offered a...
With industry 4.0 step up your game by enhancing and distributing products, through the integration of new technologies, for manufacturing. Collect and analyze data, increase automation, self-optimization and higher levels of responsiveness to customers. Microsoft Dynamics 365 is a set of cloud-based applications that comprise CRM (customer relationship management), ERP...
Dynamic 365 Wave 2 January updates bring groundbreaking capabilities to reconstruct your company with. Plan, analyze and optimize your transformation by prioritizing your progress with the right tools for Marketing, Sales and Customer Insights Check out our article about the first round of features put forward to you with the release...
Dynamics 365 Sales offers a new feature, about mail validation, that will reduce email bounce rates and improve engagement by removing invalid email addresses from your lead records. You can’t benefit from this feature if you: • Don’t own a license ( Dynamics 365 Sales Enterprise, Dynamics 365 Sales Premium...
April is just around the corner, and with it comes a host of new and exciting features from Microsoft for their Dynamics 365 Suite. The first of Microsoft's famous “Release Waves” for this year is set to begin in April, and while some features have been available for testing since...
There are several factors that can determine if a Dynamics CRM implementation will be successful or not. From resource allocation to automatic tools and stakeholder implication, implementing Dynamics 365 and Dynamics CRM solutions seems to be a complex puzzle of factors that influence the quality of the final product. In...
Migrating Dynamics CRM to the cloud is not a new topic for us. In the past, we have analyzed the advantages and disadvantages of such a migration, in order to encourage businesses to make informed decisions about the systems they use and through which departments operate. Considering that a well-informed...
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2 November 2021 | by Radu Mitrea, Marketing Manager As the pandemic forced the world into a Hyper-Digitalization era, enterprises and businesses are forced to adopt agile CX (Customer Experience) strategies in order to keep up with a select few market leaders and remain profitable. Customer expectations regarding great experiences...
A new way of managing your order lifecycle The COVID-19 Pandemic that has hit the world in 2020 has brought forth a new era in regards to online retail and after-purchase experiences, creating an ever-increasing need for fast delivery and a seamless buying experience. This makes entering any retail market,...
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