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Does CRM keep your data safe? 10 practices for data security and privacy in CRM software.

Does CRM keep your data safe? 10 practices for data security and privacy in CRM software.

In today's business landscape, data serves as the bedrock upon which successful organizations are built. It acts as the catalyst for business intelligence and informed decision-making. However, managing a vast amount of data also carries a significant responsibility: ensuring data security and privacy. Platforms dealing with customer data bear an...

Finding The Right ERP Solution Business Central VS Finance & Operations

Finding The Right ERP Solution: Business Central VS Finance & Operations

For companies embarking on the journey of digitalization and seeking significant enhancements in all their business processes, ERP should already be a familiar term. Enterprise Resource Planning (ERP) systems are indispensable for organizations dealing with vast amounts of data and multiple stakeholders who collaborate continuously to ensure seamless operations. ERP...

CRM for utilities

CRM Software for Utilities: main benefits, challenges and insights from LINKSOFT’s experts

Utilities are at the core of everyday life, providing basic but essential services, such as electricity, gas and water. Utility providers never sleep in order to keep the lights on and the taps running. And that’s a lot of work! Combining the strength of people and infrastructure in complex ways...

Microsoft 2024 Release Wave 1

Microsoft’s 2024 Release Wave 1 highlights I New features for Dynamics 365 and Power Platform to be launched starting April 1st

As we approach April, we're all geared up for the exciting new updates that Microsoft announced earlier this year. The 2024 Release Wave 1 plan promises a host of new capabilities to revolutionize business processes, rolling out gradually from April to September 2024. With the presented features, Microsoft proves once...

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RO e-Factura, mandatory in 2024 I 7 reasons to choose an ERP system for your electronic invoicing journey

Starting from January 1, 2024, all companies conducting taxable operations within Romania must adopt the electronic invoicing method. Specifically, ANAF has introduced the RO e-Factura system, within which taxpayers are required to report invoices in XML format, both those resulting from B2B transactions and those from B2G relationships. If you...

customer-centric culture

How to build a customer-centric culture with CRM in 5 steps

A customer-centric culture is the primary source of customer loyalty, irrespective of how honed your services and products are. To prioritize and deliver exemplary fluid customer experiences, every company must pay a lot more attention and understand what their customers truly want. Provide a positive customer experience and you'll notice...

carbon footprint and businesses

Carbon footprint and businesses

The act of carbon footprint perpetuation pertains to people, products and industries. The more we accelerate this process, the harder it is for us to prevent climate change from affecting our world. Piece by piece, we can put it on hold or drastically contribute to its decline, so what shall...

LINKSOFT becomes an official partner of the Romanian Basketball Federation

Starting this season, LINKSOFT becomes the official partner of the Romanian Basketball Federation. Our involvement in this sport is a testament to our identification with the valuues that the sport of basketball promotes. LINKSOFT - We do it together Ambition, intelligence, agility, teamwork, the values ​​transmitted by modern basketball are...

Pros and Cons of migrating Dynamics CRM to Dynamics 365

With the growth of Cloud Computing services, such as Microsoft Azure, AWS or Google Cloud, more and more entrepreneurs are deciding to outsource storage services and migrate their software and storage to online mediums. In the following article, we aim to discuss the advantages and disadvantages that we must consider...

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Orchestrating CX with Dynamics 365 Marketing

2 November 2021 | by Radu Mitrea, Marketing Manager As the pandemic forced the world into a Hyper-Digitalization era, enterprises and businesses are forced to adopt agile CX (Customer Experience) strategies in order to keep up with a select few market leaders and remain profitable. Customer expectations regarding great experiences...

man moving crates

Dynamics Intelligent Order Management – Stay ahead of your growing E-commerce needs

A new way of managing your order lifecycle The COVID-19 Pandemic that has hit the world in 2020 has brought forth a new era in regards to online retail and after-purchase experiences, creating an ever-increasing need for fast delivery and a seamless buying experience. This makes entering any retail market,...

2020

Why RPA should be on your mind in 2020

As the year begins to unfold, so do the plans that each company has in place for this year`s challenges. No matter the area of expertise, technology and its breakthroughs are always a hot topic and an important investment attraction point. When shaping your strategy for innovation and development, take…