Microsoft’s 2025 Release Wave 1 – if you don’t know what this is, are you really keeping up with the future of business tech? From April through September 2025, Microsoft is launching a powerful new wave of updates across Dynamics 365, Power Platform, and Copilot. With intelligent automation, predictive analytics,...
Microsoft’s 2025 Release Wave 1 – if you don’t know what this is, are you really keeping up with the future of business tech? From April through September 2025, Microsoft is launching a powerful new wave of updates across Dynamics 365, Power Platform, and Copilot. With intelligent automation, predictive analytics,...
When it comes to CRM, two major players dominate the conversation: Microsoft Dynamics 365 and Salesforce. Both offer powerful features for sales, customer service, and marketing, but they differ significantly in architecture, deployment flexibility, UI, and ecosystem integration. While Dynamics 365 seamlessly blends CRM and ERP within the Microsoft stack,...
In 2025, CRM trends are at the forefront of innovation with AI-powered automation, immersive customer experiences (CX), advanced voice recognition capabilities and many more. CRM platforms are now designed to integrate seamlessly with multiple tools and third-party applications, creating an ecosystem that adapts to every company’s unique needs. What if...
As 2024 comes to an end, Linksoft is reflecting on a year of achievements and growth. In October, we proudly renewed our Microsoft Solutions Partner designation, and now, as December wraps up, we are excited to announce that our commitment to sustainability has been recognized with an EcoVadis Silver Medal....
Microsoft Ignite 2024 has officially arrived, bringing together over 200,000 registrants and 14,000 in-person attendees in Chicago to explore the latest breakthroughs shaping the future of technology. This year’s event showcases cutting-edge innovations, from the evolution of Microsoft Copilot and its AI stack to powerful new tools for developers and...
By now, you've probably heard all the buzz about "Big Data". It’s everywhere. By 2025, the world will generate 79.4 zettabytes of it annually, enough bytes to outnumber the grains of sand on Earth. Mind-blowing, right? But here’s the catch: having data doesn’t automatically translate into making better decisions. That’s...
In today’s world, business success hinges on how well companies personalize every customer interaction. In 2024, delivering a standout customer experience is no longer just important—it’s the key to gaining a competitive edge. With hyper-personalization setting the bar, businesses are racing to create captivating digital experiences that keep customers engaged...
Unlock the full potential of your customer relationships with the power of Customer Relationship Management (CRM) systems! From operational and analytical to collaborative, each CRM type offers unique tools to enhance your business processes and elevate customer satisfaction. Dynamics 365 takes it a step further, seamlessly blending the best of...
In today's business landscape, data serves as the bedrock upon which successful organizations are built. It acts as the catalyst for business intelligence and informed decision-making. However, managing a vast amount of data also carries a significant responsibility: ensuring data security and privacy. Platforms dealing with customer data bear an...
For companies embarking on the journey of digitalization and seeking significant enhancements in all their business processes, ERP should already be a familiar term. Enterprise Resource Planning (ERP) systems are indispensable for organizations dealing with vast amounts of data and multiple stakeholders who collaborate continuously to ensure seamless operations. ERP...
Utilities are at the core of everyday life, providing basic but essential services, such as electricity, gas and water. Utility providers never sleep in order to keep the lights on and the taps running. And that’s a lot of work! Combining the strength of people and infrastructure in complex ways...
As we approach April, we're all geared up for the exciting new updates that Microsoft announced earlier this year. The 2024 Release Wave 1 plan promises a host of new capabilities to revolutionize business processes, rolling out gradually from April to September 2024. With the presented features, Microsoft proves once...
Starting from January 1, 2024, all companies conducting taxable operations within Romania must adopt the electronic invoicing method. Specifically, ANAF has introduced the RO e-Factura system, within which taxpayers are required to report invoices in XML format, both those resulting from B2B transactions and those from B2G relationships. If you...
A customer-centric culture is the primary source of customer loyalty, irrespective of how honed your services and products are. To prioritize and deliver exemplary fluid customer experiences, every company must pay a lot more attention and understand what their customers truly want. Provide a positive customer experience and you'll notice...
The act of carbon footprint perpetuation pertains to people, products and industries. The more we accelerate this process, the harder it is for us to prevent climate change from affecting our world. Piece by piece, we can put it on hold or drastically contribute to its decline, so what shall...
Starting this season, LINKSOFT becomes the official partner of the Romanian Basketball Federation. Our involvement in this sport is a testament to our identification with the valuues that the sport of basketball promotes. LINKSOFT - We do it together Ambition, intelligence, agility, teamwork, the values transmitted by modern basketball are...
With the growth of Cloud Computing services, such as Microsoft Azure, AWS or Google Cloud, more and more entrepreneurs are deciding to outsource storage services and migrate their software and storage to online mediums. In the following article, we aim to discuss the advantages and disadvantages that we must consider...
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2 November 2021 | by Radu Mitrea, Marketing Manager As the pandemic forced the world into a Hyper-Digitalization era, enterprises and businesses are forced to adopt agile CX (Customer Experience) strategies in order to keep up with a select few market leaders and remain profitable. Customer expectations regarding great experiences...
A new way of managing your order lifecycle The COVID-19 Pandemic that has hit the world in 2020 has brought forth a new era in regards to online retail and after-purchase experiences, creating an ever-increasing need for fast delivery and a seamless buying experience. This makes entering any retail market,...
Business Robotic Process Automation (RPA)
As the year begins to unfold, so do the plans that each company has in place for this year`s challenges. No matter the area of expertise, technology and its breakthroughs are always a hot topic and an important investment attraction point. When shaping your strategy for innovation and development, take…
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