Microsoft Dynamics Centre of Excellence
Settting the industry standard for Business Solutions
based on Microsoft technologies
What makes us different?
Focus on Excellence
We always strive to deliver excellent solutions by employing a highly specialized approach.
Specialized Team
Highly trained professionals that understand the products inside and out.
Customized Approach
We focus on your specific business needs and create tailor-made solutions
What defines us?
Active users for our implemented solutions
Training Hours Delivered
Microsoft Certifications
Years of experience in implementing software systems
Dedication to our partner’s success
Hour mean rate for solving tickets
Availability for solving critical tickets
Main objective: Customer Satisfaction
Trusted by Microsoft.
Our Gold Partnership is a statement of our continuous commitment to delivering the best services and stands as a guarantee for our technical team’s skill level and our experience in implementing successful projects within the Microsoft ecosystem.
Overview of our products
- Get a complete overview of your customers in one place – including contact details, projects, quotes, bills, and invoices.
- Work seamlessly across platforms and integrate your third-party applications using the ever-expending connector library.
- Automize your sales pipeline and get future action recommendations or cross-sale opportunities.
- Make faster, more informed decisions using real-time sales insights and extensible and scalable sales solutions.
- Track your customer’s journey from the prospecting phase all the way through to the acquisition phase so you can create touchpoints with the appropriate messages for each phase.
- Use configurable templates and advanced tools specially designed to customize customer experience based on specific interactions.
- Use integrated intelligence to choose optimal segmentation criteria and always address the right audience.
- Share, find and connect with people and companies in Social Media in order to generate new leads.
- Get access to shared web browsing, video calls and chat support bots, for a complete, high-end support experience.
- Customize each interaction, down to the last detail, using insight provided by the platform’s analytics engine, using data from previous calls or previous fixes.
- Creates optimization opportunities for customer experiences through direct questionnaires and discussion forums.
- Increases team involvement in order to achieve your goals, add bonuses and incentives to boost team motivation and performance.
- Discover potential candidates using their LinkedIn profiles, schedule interviews, send meeting invitations, and manage feedback, all using just one platform.
- Automate routine HR processes such as compensation calculations, leave of absence requests or benefits in order to increase your department efficiency.
- Minimize security risks associated with collecting, storing and accessing personal data needed in HR processes.
- Get immediate access to all available data assign and plan resources according to project needs.
What our clients sayOur recommendations
Medicine’s Important Moment
"Together with Linksoft we have implemented and continue to develop the CRM platform according to our specific activity. The main benefits that the CRM platform offers us are the overall picture on the patient and his medical history in one place, the relevant and updated data reports, as well as the automated sales processes."
Cosmin Panaete, Business Processes Director Regina Maria
Success in partnership
“The success of implementing business software solutions is determined by the dedication, expertise and professionalism of the implementation partner. The Linksoft team has demonstrated this over the years of collaboration.”
Claudiu Arion, CIO Mercedes-Benz Romania
Performant CRM
“We appreciate how Linksoft has understood the business processes and has been able to adapt to our quality requirements, so we now have a very efficient operational CRM that helps us better and faster track the needs of over 5000 customers and manage them. leads from external databases by automatic filtering based on the predetermined criteria.”
Bob De Man, CEO Raiffeisen Leasing
Start your journey or revitalize your CRM
Request a proof of concept to see how our solutions can streamline the way your business works and how it can help you grow your business.