Utilities CRM Software

A complete business solution perfectly adapted
for the integrating huge volumes of data

Challenges

After more than 10 years of market liberalization, customer free choice has determined a complete overhaul in business strategies for companies that offer electrical and gas distribution. Efficient software solutions have become essential in managing distribution, planning capacity, monitoring consumption and managing customer relationships.

Businesses in this sector need to account for colossal amounts of data, managing not only consumer – provider relationships but also location consumption, overall zone metering and consumption analysis, corporate client consumption predictions and many more streams of variable data. With help from our partners we have assessed business needs and created software solutions that ensure we can help you make the transition to a digital, artificial intelligence assisted world in the shortest amount of time possible.

Managed Entities

Clients–Manage corporate and individual clients by creating customer profiles and automating repetitive processes.
Leads – Create custom lead profiles and follow their journey from the first interaction and up to a successful sale.
Product and Service Catalog– Create an adaptive product catalog and allow our software to recommend bundles and associated products to create unique selling opportunities.
Partners – Allow your field partners to create new contracts on the fly, at the touch of a button and with minimal time invested.
Consumption Rates – Gain complete control over capacity estimations, purchasing costs and get notifications when contract stipulations have been reached so that you can better manage customer relationships.

Managed Processes

Presales– Analyze zone evaluations, installation procedures, commissioning costs, periodic check-ups, and much more.
Sales– Manage your sales processes, pipelines and automate communication channels. Generate complete reports and complex analytics in order to better understand key performance indicators.
After – Sales– Get a complete overview of warrantee terms and statuses, service requests and equipment usage status and alerts,
Contract Negotiations – Initiate automated approval flows for outstanding contract term negotiations with high profile clients.
Risk Analysis– Automate risk analysis procedures and allow our software to scan client profiles in order to provide your consultants with the best contract proposals for minimizing potential monetary loss.
Automated Contract Generation– Generate contract templates and additional documents, cancel contracts easily and eliminate time wasted on drafting out paperwork.

Solution Users

Sales

After-Sales

Customer Support

Financial

What our clients sayOur recommendations

Medicine’s Important Moment

"Together with Linksoft we have implemented and continue to develop the CRM platform according to our specific activity. The main benefits that the CRM platform offers us are the overall picture on the patient and his medical history in one place, the relevant and updated data reports, as well as the automated sales processes."
Cosmin Panaete, Business Processes Director Regina Maria

Success in partnership

“The success of implementing business software solutions is determined by the dedication, expertise and professionalism of the implementation partner. The Linksoft team has demonstrated this over the years of collaboration.”
Claudiu Arion, CIO Mercedes-Benz Romania

Performant CRM

“We appreciate how Linksoft has understood the business processes and has been able to adapt to our quality requirements, so we now have a very efficient operational CRM that helps us better and faster track the needs of over 5000 customers and manage them. leads from external databases by automatic filtering based on the predetermined criteria.”
Bob De Man, CEO Raiffeisen Leasing

Studiu de Caz

E.ON.

Parteneri in implementarea platformei
proprii CRM pentru cresterea productivității.